Competitive and Simple To Manage

Inbound Voice by SIP Connect

No matter the size of your business, you can add a layer of professionalism by using 1300 or 1800 smartnumbers, making it easier for your customers to contact you anytime, anywhere. With our crystal-clear Inbound voice calls and fast data speeds, staying connected has never been easier, more reliable, and more affordable than with SIP Connect. Contact us today to find out more about the suite of solutions we have for you.

portable 1300 1800

Portable

Smartnumbers ensure your business keeps the same contact number, no matter where you are in Australia.

scalable 1300 1800 inbound

Scalable

Smartnumbers grow with your business, managing call volumes and routing calls to the right teams.

marketable 1300 1800 inbound voice

Marketable

Boost your business’s marketability with an Inbound Smartnumber. These numbers enhance your professional image, making your business more attractive to clients.

Flexible

Receive calls to your Smartnumber anytime, anywhere. Our call features provide you with unmatched freedom and flexibility.

Relocatable

Your smartnumber moves with you, ensuring seamless communication anywhere in Australia without the hassle or extra cost.

reliable 1300 1800 inbound

Reliable

Smartnumbers ensure seamless communication with consistent call quality and dependable service across Australia.

Transform your business with these game-changing features.

SIP the Benefits: Enhance Your Inbound Voice Solutions

call reports

Call Reporting

Access your call reports to review call details, monitor your usage, and analyze customer trends.

multi-branch inbound voice 1300 1800

Multi-Branch Support

Promote a single business number across Australia, and automatically direct calls to your nearest regional offices or departments.

call forward inbound 1300 / 1800

Call Forward

Forward your calls to one or more numbers if the primary line is busy or not answered.

custom greeting inbound voice 1300 1800

Custom Greeting

Start each call with a custom greeting to showcase your products, services, or business hours.
call splaying inbound voice 1300 1800

Call Splaying

Distribute incoming calls efficiently among staff and departments, using a pre-set ratio that totals 100%.

Digital Receptionist 1300 1800 inbound voice

Digital Receptionist (IVR)

Empower your callers to route their own calls by choosing options from a voice prompt menu (e.g., Press 1 for Sales, Press 2 for Support).

WHY USE INBOUND VOICE

1300 Numbers

Using a 1300 number offers several benefits for businesses. It provides a professional image and a national presence, enhancing your business’s credibility. The flexibility of smartnumbers allows calls to be routed based on time, location, or availability, ensuring efficient call management. Cost-sharing between the caller and the business makes it affordable for both parties. As your business grows, a 1300 number can handle increasing call volumes and route calls to the appropriate teams. Additionally, the portability of 1300 numbers means you can keep the same number.

  • SIMPLE AND EASY TO REMEMBER
  • HANDLES HEAVY CALL LOADS WITH EASE
  • SINGLE POINT OF CONTACT FOR YOUR BUSINESS

WHY USE INBOUND VOICE

1800 Numbers

Using a 1800 number offers several advantages for businesses. Calls to 1800 numbers are free for the caller, making it easier for customers to reach you without worrying about call charges. This enhances your business’s professional image and provides a national presence, boosting credibility. Smartnumbers also offers increased accessibility with a single, easy-to-remember point of contact for customers nationwide. Efficient call management ensures calls are directed to the right departments or locations, improving customer service.

  • PORTRAY A PROFFESSIONAL BUSINESS IMAGE
  • BOOST YOUR PRESENCE AND CREDIBILITY
  • SINGLE POINT OF CONTACT FOR YOURBUSINESS

TESTIMONIALS

Customer Success Stories

Sexyland Australia

Updating our ancient phone system and internet services was a daunting task for us and one that we kept putting off. Thankfully we were introduced to SIP Connect. From the very first meeting with SIP Connect we were totally impressed with their confidence, recommendations and solutions in improving all of our stores and head-office communications. Best of all SIP Connect did the lot. We didn’t have to do a thing. It was the smoothest of transitions with very little, if any, downtime. I cannot recommend SIP Connect enough for their professionalism, after sales service and expertise in this area.

Priceline Pharmacy

I was very impressed with SIP Connect’s sincere desire to ensure that the telephone system we chose, would meet all of our needs. They asked many questions regarding our business and our telephone usage and raised issues not at the fore of my mind. The result is that the we are delighted with the functionality of our telephone system.

Pilgrim Clothing

We had tried different deals from various carriers as the telecommunication industry became deregulated and more competitive (Telsta, Iprimus, Optus etc) and as a result we had different lines with different carriers and multiple bills. This was becoming an administrative burden and quite confusing, no one was there for you after the sale to clean up the mess they made. If any problems occur (phone line faults etc) then it is one phone call to SIP Connect, they make the necessary arrangements to remedy the situation, without my staff wasting there time, waiting on hold, just to speak to someone. We don’t do that any more.

Lees Warehouse

We would like to extend our thanks to Jack Germanos and the SIP Connect team as they hav always provided top quality services to us, which include patience, support, and a sound knowledge the industry. An extremely reliable company they have always been there to solve our problems. We would be pleased to recommend SIP Connect to any one who has had a bad experience with other providers or is keen to significantly reduce their costs

Warringal Financial Services

Migrating our phone services to VoIP was a no brainer, SIP connect excecuted our upgrade perfectly, we now enjoy the savings

ENTERPRISE

Products

We offer a wide range of business communication products that suit your unique needs—from SMS, fax-to-email to Video conference calls, to call recording and call reporting.

OUR PRODUCTS

PROFESSIONAL

Services

You can depend on our installation, after-sales support, and relocation services so you can stay connected the quick and hassle-free way.

OUR SERVICES