MESSAGES ON HOLD
Live Chat
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Partnering with Experts for Superior Messages on Hold
At SIP Connect, we understand that an improved caller experience is essential for your business to leave a lasting impression on every customer interaction. That’s why we are proud to partner with Image On Line, a leading Australian-owned business specializing in professional, on-brand phone audio solutions, including Messages on Hold and IVR Greetings.
Our trusted partner, Image On Line, brings years of expertise and industry knowledge to deliver high quality audio messaging that ensures your callers have a seamless experience reflecting your business’s professionalism. By recommending Image On Line, we aim to provide you with the best solutions for your audio messaging needs.
Image On Line‘s phone messaging packages not only enhance the caller experience but also ensure that your current branding expands across your entire phone system. This means that every touchpoint with your customers will resonate with your brand identity and leave a memorable impression.
Their packages are designed to be flexible and meet your specific needs. They believe in offering transparent and fair pricing, with no set-up fees and no price rises. Additionally, they understand that commitment can be a concern, so they offer no long-term contracts, allowing you to easily adapt and modify your phone system as your business grows and evolves.
Investing in our recommended partner’s Messages on Hold and other phone audio solutions will not only enhance customer satisfaction but also showcase your business’s commitment to delivering exceptional service. Contact us today to discuss how we can enhance your phone system and elevate customer interactions.
Tailored Messages on Hold for Your Business
At SIP Connect, we believe that every customer interaction, even when they are on hold, presents a valuable opportunity to engage, inform, and delight. That’s why we are proud to partner with Image On Line, a leading Australian-owned business that offers a variety of Messages on Hold, providing a unique and customizable experience that captivates your callers and leaves a lasting impression. By utilizing these different types of messages on hold, you can transform what is often considered a mundane waiting experience into a valuable and engaging interaction with your customers.
Our trusted partner, Image On Line, understands that each business is unique, and they work closely with you to craft messages on hold that align with your brand and objectives. From informative messages that educate your callers about your products and services to promotional messages that drive sales and boost customer engagement, they have you covered.
But that’s just the beginning. Image On Line takes messages on hold to a whole new level by infusing them with the essence of your brand. Their branding messages create a cohesive brand experience that resonates with your callers, leaving no doubt about your business’s values and commitment to excellence.
Take your customer interactions to new heights. Choose Image On Line for messages on hold that captivate, inform, and delight your callers like never before. Their innovative approach, combined with unparalleled flexibility and seamless integration into your phone system, guarantees an exceptional caller experience.
Branding Messages
A professional way to say “hi” to every call, every time.
Personalised Messages
Auto-connect calls to departments. “Press 1, press 2” never sounded better.
Informational Messages
Engaging, educational & effective messages – we improve the holding experience.
Holiday Messages
Never stop interacting with callers, even when you’re not around.
Discover the Difference
Samples
These are the voiceover artists who can improve the sound of your phone audio and on hold messaging, whilst expanding your business’ branding across the caller journey.
If your business was a person, what would they sound like?
Who will relate to the majority of your callers?
How It Works
Get In Contact
We’ll discuss the messaging your business needs for the best possible caller journey.
Scripting
We’ll write, record, and produce high-quality audio that will improve your sound and expand your brand over the phone.
Be involved as much as you like.
Production
Once complete, we’ll get the new phone messaging on your phone system.
We work with phone techs and IT departments all across Australia!
Messages On Hold FAQ
What should my messages be about?
Think about who calls you. What do they need (or want) to hear?
We hate on hold messages that take a long time to say nothing. They’re boring and ineffective. Great on hold messages relate to your callers and keep them engaged, while you’re engaged (pun intended). There are a number of strategies, here are just a few:
- Tell your callers more about your business/organisation/medical centre/school
- Go into detail about why you are the best around
- Educate the caller about new or other products/services that they might not be aware of
- Encourage your callers to go online or use an app – perfect if you prefer online bookings or orders
You can chat with one of our content specialists if you’d like some guidance.
What other Telephone System Messages can be made?
What do you need? We can supply all messages that are required, in any specified format – this includes on-brand On Hold Messages, Welcome Messages, Menu Prompts, After Hours Closed Messages, Daytime Voicemails and any type of IVR prompt. We can create phone messaging across the entire caller journey – from the moment you say “hi” until they say “bye”.
Can I record the messages myself?
It’s not something that we encourage. DIY phone messaging can sound unprofessional at best.
There are businesses out there who spend thousands on professional advertising, but when you call them up, they give the impression of a small and amateur operation. Phone messaging by Image On Line will boost your perception in market, help to retain customers when they call, and generally help to improve the way you interact with your callers – all for a fraction of your most recent advertising campaign.
All messages created in the Image On Line studios are recorded by professional voiceover artists, and produced by an experienced audio engineer for the perfect sound mix in the desired format.
We’ll be happy to produce a free, no obligation demo so you can compare something you’ve done yourself with phone messaging produced by Image On Line
Want A Free Demo?
No pressure. No obligation. No fee – it’s completely free.
Simply click the button, provide some details about your business and any specific requirements, and we’ll send you a sample of how your new phone messaging could sound. If you like what you hear, we can discuss the next steps!